COVID-19 Funeral Policy

We want to let you know that we are continuing to perform our services during these unprecedented times and are here to address your concerns and questions.

We provide services to the community similar to the first responders. We are here if and when you need us most. Our main concern is for the safety and well being of the families we serve, the community, general public and our staff. Therefore, we are taking every precaution to ensure the protection of all.  Our high standards of service, is equal to our well-maintained and clean facility.

In spite of the Coronavirus (Covid-19), there are still services to be performed.  We are fully-operational to provide families the services they desire to say good-bye and honor their loved one.

We can accomplish most necessities for arrangements, if needed, through phone calls and emails. We can obtain vital information electronically through our website.  We will work with churches and cemeteries taking each family’s needs into account.

We are introducing the following guidelines based on the direction of the CDC, State & Local Government, Medical Examiner/Coroner and all Funeral Director Association protocols.

  • If you are sick, please stay home.
  • If there is any noticeable coughing or sneezing, you will be kindly asked to leave.
  • Only 10 individuals will be allowed in our facility at any given time.
  • We will monitor the attendance.
  • If the gathering is larger, we will line up cars, closest to the entrance for ease of entering our facility, paying your respects, then leaving the premises.
  • Our main doors will be opened for you, so that you are free from contact.
  • We ask that everyone who attends respect social distancing as recommended.

For your general knowledge, for any type of gathering when the deceased is present, he/she will be embalmed.  The deceased is cared for by bathing, sanitizing and disinfecting providing the same procedures as we have always met.

If there is an occurrence of COVID-19 in our area, the CDC guidance states, “There is currently no known risk associated with being in the same room at a funeral or visitation service with the body of someone who dies of COVID-19.” The proper embalming process, in fact, by definition is used for not only preservation but disinfection. We are keeping the recommendations of the CDC and Health Department in mind with regards to our visitations and funeral services and family and friends wishing to pay their last respects.  While this situation continues to evolve, we will adjust our protocols to best service our staff and families.

At Hitzeman Funeral Home, we take great pride in serving the community and want to have you here for years to come.

CDC guidelines are posted in our public areas for preventable contraction of the COVID-19 virus.  We will keep exhaust fans on to provide fresh air exchanges.  We pride ourselves with our ability to help every family and will do so through this difficult time as we have always done for the last 116 years.

To help prevent the spread of the virus, please join us in the common practices of:

  • Wash your hands often.
  • Don’t touch your face.
  • Clean countertops, door knobs, railings and sanitize.
  • If you need to sneeze or cough do so in the crook of your arm (elbow up).
  • Keep a safe distance.
  • Stay home if you are sick.

Illinois Governor J.B. Pritzker signed a “Shelter in Place” executive order to slow the spread of COVID-19 throughout the state. Funeral services are considered an essential business and we remain open to help families in their time of need. We want to reassure you that funeral services are permitted. We will continue to adhere to the CDC’s recommendation of a maximum of 10 people present and stay up-to-date on information when it becomes available.

We are here for you. If you have any questions or concerns, please do not hesitate to call (708) 485-2000. A family member or staff will personally answer your call 24 hours a day.

Take care of yourself and check on your loved ones!

Respectfully,

The Hitzeman Family & Staff

Holler Box